HeyBike Hero Review | You Haven’t Seen A Frame Like This
Blazing-fast e-bike with only a 6 lb carbon frame, pushing the envelope of innovation and some promised improvements.
After logging 100 miles on both smooth roads and off-road trails, I got a feel for what the Hero actually offers. The lightweight frame did make it relatively easier to handle, which is a big plus. However, the bike’s presence is still very much felt on day-to-day rides, largely due to its big tires and hefty components. The motor packs a punch, delivering a powerful ride, though it does have a distinctive motor ‘whine’ that adds a bit of character, whether you like it or not.
One aspect of the Hero that stands out is its speed. I hit 32 mph, which is close to its top speed of 35 mph. The HERO combines this impressive speed with some cool new design elements. With a few tweaks to improve comfort and reduce motor noise, the Heybike Hero could become a go-to for those looking to explore a bit deeper and ride a bit faster.
It’s worth noting that the Heybike Hero we tested was a pre-production demo model. Heybike has informed us that several areas we critiqued have been addressed in the production model, and we’ll mention those improvements as we come across them in the review.
- Speed for days thanks to the unrestricted speeds from the 1000 hub motor with 100 Nm of torque, or opt for the 750W Mid Drive with a blistering 160 Nm of torque!
- Front-to-back full suspension design with a front coil fork and rear linkage air shock.
- We were stoked to see a 4 amp charger meaning less time to charge up the Hero.
- We liked the bright, full-color display for tracking speed, battery power, pedal assist levels, and miles traveled.
- Heavier riders or those who load up their gear will appreciate the 400 lb payload capacity of the Hero.
- This bike is like a pitcher that can only throw a fastball, that’s awesome, but we want more control to control speeds at each PAS level rather than the all-or-nothing approach.
- While the full suspension is great on paper, but, our test bike’s suspension was entirely too soft and bottomed out on most drops.
- We would like to see an upgrade to the brakes. In our brake test, the Hero averaged over 25 ft in stopping distance from 20 mph.
*Heybike has stated they intend to address all our critiques in production models
- Battery:48V, 18Ah, 864Wh
- Display: Color LCD
- Motor: 1000W Rear Hub Motor w/ Torque Sensor
- Headlight:LED
- Taillights:LED
- Pedal Assist: 5 Levels
- Claimed Range: Up to 60 Miles
- Throttle:Yes
- App:In Production and not yet available as of 04/2024
- UL Certification:UL 2849 Certified
- Claimed weight: 75lbs
- Tested Weight: 77.5 lbs
- Rider height range: 5’ 3” to 6’ 6”
- Total payload capacity: 400 lbs
- Brakes: RSX Hydraulic Disc Brakes with 180mm Rotors and 4 Piston Calipers
- Fenders: None
- Fork: Coil Fork with 80mm of travel
- Frame: Carbon
- Drivetrain: Shimano Altus 11-32T cog and 42T chainring
- Grips: Black plastic
- Saddle: Wide black leather
- Handlebar: Flat bar
- Kickstand: Rear-mounted
- Pedals: Flat metal – black
- Tires: Chaoyang 26 x 4” Knobby
Heybike HeroReview: Speed Test
With that said, for this test, each PAS level went straight to full power. Regardless of whether we selected PAS 1 or PAS 5 (or any level in between), we achieved full power, taking us to 32 mph. Our bike is equipped with a 1000W hub motor that peaks at 1800W and delivers 100Nm of torque. Insights from this test indicate that the bike’s motor is both powerful and fast. However, in its current state, it lacks speed control, which we hope will be addressed in the production version.
Despite this, the Hero’s motor gave us some impressive power and speed, taking no time to push its speed’s upper limits. The test highlighted the bike’s potential but also underscored the need for refined speed control in the final product.
Overall, the Heybike Hero proved to be quick in our speed test. The preproduction demo bike revealed the necessity for improved speed control, and according to Heybike, this will be resolved in the production version with the added app connectivity for better customization.
Heybike Hero Review: Range Test
Every e-bike claims impressive numbers, but the real proof is in the pedaling. To see what the Hero could truly deliver, we put it through its paces in the real world with our Electric Bike Report Range Test. For context, Heybike says the HERO should have a range of ‘Up to 60 miles’.
On minimal pedal assist (PAS 1), the Hero clocked in at 36.62 miles on a single charge. This journey included climbing 620 feet in elevation, took 2 hours and 11 minutes, and maintained an average speed of 16.8 mph from the 864Wh battery.
A unique quirk we found during testing was that the Hero couldn’t adjust speed via the app as expected. Whether set to PAS 1 or PAS 5, it provided full power, so we made sure to stay within legal speed limits on our local multiuse paths, keeping it under 20 mph by unnaturally feathering the pedals enough to keep speeds lower for a realistic result.
Again, this is an area that HEybike says will be resolved for speed control in the final production version.
And while we can’t know for sure, once the bike’s PAS levels can be speed controlled, paired with the varied power of its torque sensor, we’ll see the range come closer to the advertised figures. Being that we received a pre-production model, we can only assume the final versions will have this in place.
Overall, the Heybike Hero shows it can cover a decent distance on minimal assist, though better speed control could enhance its efficiency. Whether you’re out for a relaxed ride or navigating hilly terrain, the Hero offers a solid range to keep you moving.
Heybike Hero Review: Hill Test
On the first run using throttle only, the Hero made it up Hell Hole in just 1 minute and 16 seconds with an average speed of 14.3 mph. On the second run, when Justin added some leg power along with PAS 5, the Heybike Hero climbed Hell Hole again, this time in 1 minute 9 seconds with an average speed of 15.7 mph.
These numbers show that the 1000W motor paired with 100 Nm of torque is more than enough to conquer the toughest hills in Southern Utah. So, if you’re looking to use the Heybike Hero in an area with steep hills, you can count on it to get the job done.
For those of you opting for the 750W mid-drive version with 160 Nm of torque, you should theoretically have an even better experience. Whether you’re navigating steep climbs or enjoying a leisurely ride, the Heybike Hero proves to be a capable and reliable workhorse.
Heybike Hero Review: Brake Test
Alright, let’s dive into the braking performance of the Heybike Hero. When it comes to e-bikes, being able to stop on a dime is just as important as speeding up. After all, safety and reliability hinge on how well the brakes perform in real-world conditions. To ensure fair and consistent results, we put every bike through the same brake test with the same rider.
The Heybike Hero is outfitted with RSX hydraulic disc brakes and 180mm rotors, but this setup didn’t perform quite as well as we hoped.
During our brake tests, the Hero stopped at 24 feet 9 inches on the first run, 24 feet 11 inches on the second, and stretched out to 25 feet 7 inches on the third, averaging a stopping distance of 25 feet 1 inch.
When we stack these results against other fat tire e-bikes with hydraulic brakes, the Hero falls near the back of the pack. Why is that? Well, it’s hard to say. We haven’t tested many RSX brakes so it’s hard to speak to their performance quality at this stage. We suspect this is mainly due to its hefty 77-pound weight or one of a handful of other variables.
Overall, while the Hero’s brakes can manage the bike’s power and mass, the numbers suggest there’s room for improvement. For now, the Heybike Hero stops mostly effectively, but there’s certainly room to bump up its braking power.
Heybike Hero Review: Ride Quality
When riding the Heybike Hero, one factor that cannot be overlooked is the plush ride quality.
For starters, the full suspension design with a coil spring fork up front and an air shock in the rear. Then, pair that up with the wide, cushy seat and fat 26 x 4” all-terrain Chaoyang Tires and you get a comfortable riding experience both on and off the road.
There is room for improvement though. Both forms of suspension are on the soft side, and it would get a handling benefit if you increased their resistance some. Bottoming out on a curb is one thing, but you’ll notice it if you go off-road.
When riding the Hero, you quickly notice the bike’s 1000W hub motor, which is louder than most bikes we’ve tested. I reached out to Heybike about this, and they reassured us that the production models will feature a quieter motor.
Up in the cockpit, you have a non-adjustable, flat-style handlebar. Over on the left, you have the electronic horn and pedal assist adjustment buttons. In the center is a nice full color LCD that tracks your current speed, pedal assist level, battery life, and miles traveled. Over on the right is the Shimano Index Shifter and twist throttle.
The grips on the Hero are not very comfortable to me, they are firmer than traditional grips, and when your hand sweats, it slips more than you would want. Keep in mind this is a pre-production model we received and (according to Heybike) the live production bike that’s shipped will have something different.
Heybike HERO Review: Summary / Where to Buy
However, there are a few areas where it could get even better. The app’s current inability to control speeds was a bit of a letdown. It means you’re getting full power regardless of the pedal assist level, which isn’t ideal for optimizing range and efficiency. Additionally, the braking system, while decent, could use some upgrades. Bigger rotors would likely shorten stopping distances and provide a bit more braking capability.
And remember, most of what we’ve critiqued here Heybike says will be resolved in the final live production bike.
Despite these areas for improvement, I love that Heybike is pushing the envelope and driving innovation in the e-bike world. They’re clearly listening to feedback and working on making their bikes better with each iteration. I’m excited to see where they take things from here and have high hopes for the future of the HERO. It’s a solid start, and with a few tweaks, it could become an absolute game-changer in the all-terrain e-bike market.
Happy Riding! Make sure to let us know if you have any questions or if you think we left anything out in this review of the Heybike Hero down in our comments section.
Reggie says
Does the 75 pound weight include the weight of the battery?
John S. Bozick says
Yes it does. We’re currently in the middle of testing for our full review, and the total weight of our test bike (which is a pre-production model) is 77.5 lbs.
John says
If it goes above 28mph or has a 1000w motor then it’s NOT an ebike and NOT street legal. Should be clarified in your article.
Mike East says
Hi John! That’s a fair point and we did make sure to clarify it’s ‘Unrestricted’ right after the intro so folks would know.
Bob says
The couple of pounds saved on a 77 pound bike is useless.