Seattle Cafe Delivers Tasty Grub with Electric Bike

Guest post by Cathy Lau from OHM Electric Bikes.

Delivering food orders by bike is no easy task when your delivery routes are filled with steep hills and traffic.

Wanting her company’s new delivery bike to be one she could trust to deliver both her food and her employees safely and reliably, Seattle café owner Emily Mabus invested in an OHM electric bike.

Since mid-March, the company’s OHM XS750 has roamed Capitol Hill every day, always ready to uphold the Other Coast Café’s daily 11am-9pm delivery schedule – helping the café’s employees promptly deliver its delicious sandwiches to hungry customers.

Emily describes:

“We have about seven people who ride the OHM, all with different heights and skill levels. We use it every day, during daylight and evening. The electric bike takes us up and down the hills of Seattle in all kinds of traffic. It can handle it with ease.

Its reliability has meant that we can be on it every day without incident.  My staff likes the pedal assist and that the electric bicycle rides and handles just like a regular bike.  It’s easier to park, as well!

The fact that my staff feels more confident on this bike makes me believe that they can concentrate on the traffic better – enabling them to be safe.  It really handles our heavier deliveries with ease.”

Her customers also appreciate the new bike:

“Our regular customers are glad that we can offer a more reliable schedule of delivery for them.  We were often having to only do walking deliveries when our previous bike was in the shop.”

The café’s first electric delivery bike has delivered such positive experiences that, already, a second one is a possibility:

“We only have delivery at our Capitol Hill location. If we open our Ballard location up to delivery, we would certainly buy an electric bike for that purpose.”

End of guest post

Do you have a local restaurant or business in your area that makes deliveries via electric bike?  If so, please share in the comments section below.

P.S. Don’t forget to join the Electric Bike Report community for updates from the electric bike world, plus ebike riding and maintenance tips!


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5 Comments

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  1. Rob May 16, 2013 at 4:10 am #

    Does the food get cold because of the wind?

  2. Len May 18, 2013 at 3:29 am #

    Inspiring and novel story on OHM delivery bike use in Seattle .
    No shortage of hills to test the endurance of both rider and e-bikes.

    I once flew my motorcycle to England during a dock strike in 1966.
    I’m seriously thinking of flying my Pedego to Scotland as w-bikes over there are mostly pedal assisted.
    I am partially disabled want my Pedego Interceptor as my reliable ride when there instead of wasting time on various and sundry rentals.
    How about an article on who flies the heavier e-bikes, how to go about it, charging e bike batteries with international electric adapters and will the rider have to pay import duties to British Inland revenue as.
    Will our US bikes even be allowed into the country as I think British e-bikes are only permitted to a max of 16 mph under electrical use .???
    Len in Raleigh
    PS Sustrans has a series of great little books for sale on bike routes in Britain publishe by the AA

    • Pete May 22, 2013 at 5:53 pm #

      Hi Len,

      Thanks for the suggestion. I will see if I can put together an article on this.

      Pete

  3. Michael O'Brien June 16, 2013 at 8:44 pm #

    Was there any mention of increased sales, improved service or ROI?

    I would think more businesses would want to get into delivery with an option that is safe, fast and affordable – and does not carry the same insurance costs of a car, motorcycle, moped/scooter. And as long as you are not in Seattle – there are solor charging solutions that make they bikes even greener.

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    [...] bikes are great for food delivery.  Here is a cafe in who uses an OHM e-bike to deliver their tasty sandwiches in the steep Capital Hill neighborhood of [...]

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